Virtual Education

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For more technical information about our Virtual Education Sessions, click here. 
If you need assistance registering for the classes below, please call us at 850-878-3221. 
Or, you can download the registration form here and send it in to us. 

Gold and Silver Agency members can register any employee at the Member Rate for these sessions! Please use the registration form to register these attendees. Thank you for being an FRPA Agency Member!

Sponsored by: 
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February 7, 2023 | 1:00 - 2:30 PM ET | 0.1 CEUs  |  REGISTER
Virtual Education: How to Deal with Difficult People - Secrets Revealed!

Jennifer Pustizzi, Master Trainer, Bach Training and Development Corp.

Difficult people are everywhere BUT at work our response to them makes a difference. They know how to bring “IT” and learning how to interact with them effectively is critical to overall job success, image, and personal wellbeing. This session provides strategies for working productively with challenging people.

Learning Objectives

  • Identify characteristics of difficult people in the workplace.
  • Focus on practice techniques for addressing negative behaviors.
  • Discover how to prevent the negativity from influencing personal mindset.
About Jennifer: Jennifer Pustizzi has been designing and facilitating personal and organizational development programs for over 20 years. With an undergraduate degree in Health Education, Jennifer started her career at Warner-Lambert as a wellness specialist. She was also owner of ForeverFit, a corporate fitness training business that serviced aerospace industries. Since joining the training and development field, Jennifer has designed and delivered over 30 different training workshop topics for numerous governmental agencies, totaling over 1000 workshop deliveries. Her energetic and humorous delivery brings a unique dynamic to the learning environment especially with “hot topic” training such as conflict resolution, employee morale, and interpersonal communications. Focusing on classroom training as a “working lab” has given Jennifer’s clients the ability to process real work situations by applying the skills learned.

February 23, 2023 | 1:00 - 2:45 PM ET | 0.15 CEUs  |  REGISTER
Virtual Education: LGBTQ Cultural Competency: Understanding Gender Identity & Expression

Michael Riordan, Director of Marketing & Cultural Competency Trainer, Compass Community Center

LGBTQ Cultural competency aims to increase knowledge and skills to improve one’s ability to effectively interact with the LGBTQ+ community. We cover the role of Gender Expression in our lives and the influences it has on us daily. We’ll explore Gender Identity and what this means for individuals and society.

Learning Objectives

  • Learn positive, affirming changes in your knowledge, attitude and behavior toward the LGBTQ community.
  • Learn key concepts and terminology pertaining to lesbian, gay, bisexual, transgender and queer community.
  • Gain an understanding and awareness of the LGBTQ community and positive communication strategies.
About Michael: Michael Riordan is a transgender woman who leads trainings in LGBTQ+ Cultural Competency for groups to better understand gender expression and identity. As a child, Michael struggled with feelings of gender dysphoria, which was not well received by her family at age 10. With few resources for transgender people; and many people not knowing transgender people existed, she hid her true identify for 27 years. Today, Michael lives openly and proudly and believes transgender people should live the same when healthy and safe to do so. She advocates for equal rights and better mental health services. She has a BS in Communications and MS in Educational Leadership. Prior to her advocacy work, she was a high school teacher and owned a marketing business.

March 8, 2023 | 1:00 - 2:30 PM ET | 0.1 CEUs  |  REGISTER
Virtual Education: What's your EQ IQ?

Marie Knight

As the focus on building the right Culture and Environment in the workplace is front and center in our struggle to attract and retain the best and the brightest, the discussion of Emotional Intelligence is making its way into conversations more and more.   The understanding of Social Awareness, Empathy, Compassion, Emotions, and so much more is critical to our success both personally and professionally.  This session will break down EQ and help you first understand yourself, and then how to be a better leader by understand others.

Learning Objectives

  • Understand the stages of EQ: self-awareness, social perception, emotional literacy or emotion understanding, emotion regulation.
  • Discover the steps to become more self-aware by understanding what drives emotions
  • Discover How to lead with Emotional Intelligence.
About Marie: Marie is currently the owner of Knight Leadership Solutions – working with municipal agencies across the country to help them strengthen their greatest asset- their people. Marie spent over 35 years in the municipal services arena working in a variety of communities from small beach communities to one of the largest metropolitan cities in the nation. During her municipal government career, she has lead teams in excess of 1,000 people, managed annual operational budgets over $56 million dollars, and had oversight of over $100 million dollars in capital improvement projects. Marie has served her profession, multiple municipal government agencies, many area non-profit organizations, and various professional associations for the past 35 years as a highly sought-out speaker, facilitator, coach, teacher, and trainer. As a highly experienced and motivated facilitator and consultant, her expertise in the areas of Strategic Reimagine Planning, Employee Development, Customer Service, Leadership Development, Executive Coaching, Talent Management, Change Management, Corporate Culture, Telling Your Story, Non-profit Board Development, Time Management and Creating High Performing Teams and has changed lives and transformed
organizations. She has conducted over 100 workshops, training sessions, and keynote speeches for California Parks and Recreation Society and various government and non-profit agencies throughout the state of California as well as for State Associations in Colorado, Missouri, and Illinois. Through the years she has created several award-winning Team and Culture Improvement programs and services and is a recipient of the California Parks and Recreation Society (CPRS) Coveted Leadership Award, and a five-time CPRS Presidents Award recipient for her contributions to the profession and to raising future leaders.
Marie is a Certified Coach, Teacher, Trainer, and Speaker with the leading leadership organization in the world, the John Maxwell Team. She is also a certified behavioral specialist in the John Maxwell DISC Method.

March 21, 2023 | 1:00 - 2:30 PM ET | 0.1 CEUs  |  REGISTER
Virtual Education: Meaningful Evaluations: The How-Tos and Where-Fors
Dr. Deb Jordan, Department of Recreation Sciences, East Carolina University

Do you know why you do evaluations? Do you do share and respond to the results? What are the expectations (both unspoken and apparent) do you have related to evaluation-based actions? In this session we’ll talk about the whys, hows, whats, and what-to-do-withs of evaluations – related to personnel as well as programs. Providing background information and structure, sharing current practices, and asking and responding to questions will all be part of this session
Learning Objectives

  • Identify at least three reasons that evaluations are important
  • Explain what to do with evaluation results
  • Conduct meaning evaluations of programs and personnel
About Dr. Jordan: Dr. Jordan is a professor in the Department of Recreation Sciences at East Carolina University and has been teaching courses and conducting trainings on evaluation for over 30 years. She has presented at the local, state, and national levels on a variety of evaluation-related topics. Those range from the evaluation process, to the ‘nitty-gritty’ of conducting evaluations, to how to share results with stakeholders, and to the decision-making processes and actions one takes based on those results. Her most recent educational conference-based sessions on evaluation have been at the North Carolina Recreation and Park Association Annual Conference (2022), the Diabetes Education and Camping Association National Conference (2022), the American Camp Association National Conference (2022), and American Camp Association Southeastern Region Fall Conference (2022).

March 29, 2023 | 1:00 - 2:30 PM ET | 0.1 CEUs  |  REGISTER

Virtual Education: Afterschool Analytics: Why the data matters

Vince Bowers, Recreation Program Supervisor, Hillsborough County Parks and Recreation
Chris Harrison, Recreation Program Supervisor, Hillsborough County Parks and Recreation

Learn how data can be used to inspire change, create a story of impactful moments, motivate staff, and help grow your Parks and Recreation department. In this session we discuss the impact keeping track of data can have, and how to use this information to best serve your community.
Learning Objectives

  • Identify how proper data collection can help tell your parks and recreation story.
  • Identify how to properly sell your services and improve programming through data collection.
  • Be able to tangibly show the impact staff has, helping motivate and create healthy competition amongst your team.
About Vince: Vince has over 14 years experience with the Hillsborough County Parks and Recreation Department. Most recently as the Recreation Program Supervisor at the Westchase Recreation Center. Vince oversees the daily report operations of the recreation center and its programs which include After School and Summer Camp programming for over 120 participants. Other programs include Youth Athletic Leagues, Pickleball and active adult exercise classes. Vince is also a volunteer coach with a local youth football league.
The love for Parks and Recreation began at very young age for Chris. Having grown up in the Hillsborough County Parks system Chris Harrison has had the unique opportunity to be a participant and now leader in the Parks and Recreation. Having served his community in the field of Parks and Recreation for past nine years. Drawing on his personal and professional experiences has helped shape the diversity of programming within Hillsborough County, bringing Esports into the forefront of highlighted programs.

April 5 2023 | 1:00 - 2:30 PM ET | 0.1 CEUs  |  REGISTER
Virtual Education: Integrated Vegetation Management -Glyphosate and the Public

JP Gellerman, UF/IFAS Extension Director Pinellas County
Steven Robinson, Commercial Horticulture Agent, UF/IFAS Pinellas County

Management of vegetation is a complex and dynamic activity that spans both private and public lands. The use of the Integrated Vegetation Management program will help to reduce herbicide use on public lands, support a consistent approach to vegetation management through the amalgamation of a single decision-making matrix.

Learning Objectives

  • Gain knowledge of the issues surrounding glyphosate/Round Up.
  • Outline and recall components of a comprehensive approach to vegetation management.
  • Be able to summarize vegetation management approaches that utilize alternatives to glyphosate and other herbicides.
About JP: Jeffrey P. Gellermann (JP) is the Extension Director and Community Resource Development Agent for the University of Florida/IFAS Extension in Pinellas County. He develops educational programs focusing on the health and wellbeing of the local community. JP is a Florida native, and has earned a Master’s Degree in Public Administration and a Bachelor’s Degrees in Political Science and Criminology. He has worked for the University of Florida since 2005 and earned University tenure in 2010. Jp performs leadership roles for both his local community and for the University of Florida/IFAS. In addition, he is currently enrolled in the Certified Public Managers program and an alumnus of the 2006 Class VI of the Florida Natural Resources Leadership Institute.
About Steven: Steve Robinson is the Commercial Environmental Agent-II for Pinellas County, Florida. Steve obtained his bachelor and Master Degrees from the University of South Florida College of Geo-Science(s). Steve has worked for Pinellas County, Government Florida since 1979 and he has also worked for three years with the Pinellas County Extension Service. Steve’s career has included work as a: (biologist, wetland manager, ecologist, geo-morphologist) and environmental educator for the University of Florida in Largo, Florida since 2019.