Virtual Education

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For more technical information about our Virtual Education Sessions, click here. 
If you need assistance registering for the classes below, please call us at 850-878-3221. 
Or, you can download the registration form here and send it in to us. 

Gold and Silver Agency members can register any employee at the Member Rate for these sessions! Please use the registration form to register these attendees. Thank you for being an FRPA Agency Member!


December 7, 2021 | 1:00 - 2:15 PM ET | 0.1 CEUs 

Virtual Education: How to Stay COOL When Things Heat Up!

Jan M. McLaughlin, CSP

Have you noticed? We can’t change other people, we can only change ourselves. But, by altering our actions and reactions we CAN influence the responses we receive. Reduce your stress level by learning to coexist with life’s difficult people, become less of a target for negative behaviors, take care of yourself – and stay COOL!

Learning Objectives

  • Recognize how your body language and tone of voice can escalate a situation.
  • Employ the three keys to active listening—essential to reducing defensiveness.
  • Utilize the three Verbal Aikido techniques and stay COOL!


January 6, 2022 | 2:00 - 4:15 PM ET | 0.2 CEUs 

Virtual Education: You Don’t Have to Be a Therapist to Be Therapeutic: How Parks & Recreation Leaders Can Recognize Trauma & Promote Resilience

Dr. Mimi Graham, Director
Florida State University Center for Prevention & Early Intervention Policy

This two hour session will provide the basics of trauma and adverse childhood experiences including understanding the impact of trauma on brain development, behavior, and mental and physical health. Attendees will learn strategies for working with children with trauma histories and how to use a trauma informed approach to achieve better outcomes.

Learning Objectives

  • Demonstrate how to identify trauma.
  • Describe ACEs as a significant risk factor to later life and health disparities.
  • Integrate strategies for working with children with trauma histories into work.

January 18, 2022 | 1:00 – 2:15 PM ET | 0.1 CEUs 
Virtual Education: Elevate Your Altitude By Choosing Your Attitude

Marie Knight

We often cannot choose our circumstance, however, the powerful choice we always have it choosing our response in the moment.  Choosing the right attitude when life, whether personal or professional, puts us in hot water, determines our success in that moment, and in the future.  Participants will learn about the power of choice, and how shifting our paradigm about certain F-Words (Fear and Failure) will help to raise our Altitude.  



February 8, 2022 | 1:00 – 2:15 PM ET | 0.1 CEUs 

Virtual Education: The 3 C’s of a Strong Team: Coordination, Cooperation, Collaboration

Marie Knight

Elevating your team to a high performing team means that you must create a culture that nurtures the progression through the Three C’s: Coordination, Cooperation, and Collaboration.  Participants will learn the difference between the Three C’s and their role in daily operations and walk away with a road map of how to take your team from the lowest level of interaction – Coordination, to the highest-level Collaboration.



March 2, 2022 | 1:00 - 2:15 PM ET | 0.1 CEUs 

Virtual Education: Living in Extraordinary (Stressful) Times and Why Resiliency Matters

Lori A. Hoffner

Every single organization must deal with issues and events that are beyond their control, unfortunately many of those are distressing. These events can test us all at a very personal and human level and yet, we believe that we should be able to “pull ourselves up by the bootstraps” and continue on. However, because workplace turbulence has increased, so has the focus on resilience. Increasingly, teams need to adapt quickly and operate in uncertainty, while still managing high job demands. The current pandemic and social unrest have only increased the pace at which this is happening. Teams need ways to sustain their effectiveness and relevance in this environment without comprising physical and psychological health. An organization’s viability depends on the agility of both its operating systems and people to create sustainable solutions – for the business, for its people, and for the community served.

Learning Objectives

  • Explore the three different levels of trauma and how they affect individuals differently.
  • Outline a plan to create a help-seeking environment that supports staff at all levels.
  • Identify steps of recovery that include resiliency for the staff, the organization and the community served.


March 10, 2022 | 10:00 - 11:15 AM ET | 0.1 CEUs 
Virtual Education: Appropriate Fertilization in Florida Soils
Tina McIntyre, M.S., CEP, FCHP, Florida Friendly Landscaping Extension Agent
Leisure Services Department | University of Florida/IFAS Extension Seminole County

Fertilizing effectively is not only critical to having good turf, resilient to foot traffic and environmental factors, it is important to preserving our waterways. This session will teach participants the elements of proper fertilization and the University of Florida IFAS best management practices that go along with that.

Learning Objectives

  • Understand the best management practices involved with proper fertilization
  • Understand the impacts inappropriate fertilization can have on local waterways and stormwater
  • Be able to identify and select appropriate fertilizers

March 15, 2022 | 1:00 – 2:15 PM ET | 0.1 CEUs 
Virtual Education: Poking the Bear: Finding the soft spots on your team and making them stronger
Marie Knight

As leaders we need to be constantly evaluating the strengths and weaknesses of our team in order to determine where and when change is needed to help us to achieve the greatest success possible.  Participants will learn to identify the various “Soft Spots” of weakness on their team, and be provided with an outlined approach to turning things around from the inside out.




April 12, 2022 | 10:00 - 11:15 AM ET | 0.1 CEUs 
Virtual Education: Plant This Not That: Avoiding Invasive Species in the Landscape
Tina McIntyre, M.S., CEP, FCHP, Florida Friendly Landscaping Extension Agent
Leisure Services Department | University of Florida/IFAS Extension Seminole County

Are you or your staff confused about what plants to select from the distributer? Putting the right plant in the right place is critical! From avoiding invasive species to selecting plants that will thrive and contribute to a beautiful environment, plant selection is no easy task. This class will cover which plants will work best in your park, regardless of your site conditions and explore why invasive species are never the right plant to install.

Learning Objectives

  • Identify appropriate plants for their site conditions
  • Learn what plants can become invasive and a management nightmare
  • Be taught about the true cost of invasive species


April 26, 2022 | 1:00 - 2:15 PM ET | 0.1 CEUs 

Virtual Education: What’s on the Horizon; Everything from Y to Z 

Lori A. Hoffner

A workplace with multiple generations continues with the incoming Generation Z. Understanding the dynamics of this younger group gives you a better opportunity for retention of members of this generation either as staff or as a consumer. Together we will learn the similarities and differences between the Gen Y/Millennials and the up-and-coming Gen Z generations. Better understand how today’s young adults, teens and youth think and behave in order to benefit your organization. We will discuss trends in education, employment and the offline experience and how it impacts the way the younger generations interact in the “real world”. You’ll learn how to create an environment of cooperation and open-mindedness that will help you communicate across these unique and powerful groups.

Learning Objectives

  • Discuss the nuances of a Xennial, Millennial, and Gen Z and why understanding both the differences and similarities within those generations provides invaluable awareness for retention.
  • Outline effective leadership styles and the power of mentor relationships in the workplace for both the younger Millennial and Gen Z.
  • Define personal or individualized branding and why it’s important for staffing and customers that are a part of the younger generations.



May 25, 2022 | 1:00 - 2:15 PM ET | 0.1 CEUs 
Investing in Me: Healthy Mind, Healthy Body, Contented Life
Regina Novak, Health Educator & Financial Coach
RCM Financial Coaching

Self care is not selfish-it is essential. We may be called to serve others, but if we do not first serve ourselves, our health and well being suffers. This impacts us, our close relationships and the people we serve. In this virtual education session, we will explore how to truly care for our total self and grow into the best version of ourselves, personally and professionally.

Learning Objectives

  • Define and describe what true wellbeing entails and how our mental health impacts every other area of wellbeing.
  • Explore myths surrounding self-care, mental health and wellbeing and how we can bust these myths to support ourselves, our colleagues and the people we serve.
  • Discuss the consequences of not investing in ourselves, how to check in regularly with ourselves to assess “how we are” and discover ways we can intentionally plan self-care into our daily lives.